Customer Care
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Find answers on shipping, returns, orders and sizing — or reach our client advisors directly.
Search the storeDelivery
Shipping
Standard delivery
Free over LKR 25,000
Islandwide within 2–4 business days via our dedicated courier.
Express delivery
Flat Rs. 1,500
Next-day within Colombo for orders placed before 2 PM.
International
Calculated at checkout
Shipped via DHL Express to 150+ countries in 3–7 business days. Duties shown at checkout.
Easy & free
Returns & exchanges
Not quite right? Enjoy free returns within 30 days of receipt.
Start a return- • Items must be unworn, unwashed, and with all original tags attached.
- • Footwear should be returned in its original designer box.
- • Bespoke and personalised items are final sale.
- • Start your return from Account → Orders and we'll arrange a courier pickup.
Answers
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care@zumri.lk
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+94 77 665 1638
Mon–Sat, 9am–6pm
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